Kathmandu:
The Ministry of Health and Population has mandated all federal hospitals in Nepal to implement digital payment systems, including online and QR-based transactions, for all billing services.
The directive, issued on Wednesday, aligns with Health and Population Minister Pradeep Paudel’s broader initiative to digitize federal hospital services and improve service delivery. In an official circular sent to all federal hospitals and institutions, the Ministry instructed immediate arrangements for digital payment facilities.
Minister Paudel has introduced a nine-point reform plan focused on managing hospital crowds and enhancing patient experience. As part of the plan, he has directed hospital administrators to minimize queues and simplify the payment process for patients.
The Quality Measurement and Regulation Division of the Ministry has been tasked with overseeing the implementation of the directive and is preparing to conduct monitoring visits to ensure compliance.
Ministry spokesperson Dr. Prakash Budhathoki confirmed that digital payment is part of the hospitals’ nine-point commitment to improve service delivery. He said the Ministry will enforce stricter monitoring to ensure that the reforms, particularly crowd management and digital payment integration, are effectively implemented.